Showing posts with label The Best Ecommerce Platforms. Show all posts
Showing posts with label The Best Ecommerce Platforms. Show all posts

Monday, April 13, 2020

The Best Ecommerce Platforms

Want to jump straight to the answer? The best ecommerce platform for most people is definitely Wix or Shopify.

Ready to start selling online? Before you can get started, the first thing you need to do is choose an ecommerce platform.

An ecommerce platform is a software that gives you the capability to create and manage an online store. You’ll use this software to manage your products, site, operations, and everything else related to online sales.

But finding the best ecommerce software isn’t always easy.

In an era where online shopping is the new norm, the market has become flooded with different ecommerce solutions for business owners. At first glance, lots of these platforms seem to be extremely similar. So what’s the best ecommerce platform?

There are lots of factors to consider. Ecommerce platforms come in all different shapes and sizes.

Some are website builders, while others come in the form of plugins and shopping cart extensions. There are ecommerce solutions built specifically for certain CMS platforms and others that can be integrated with any existing website.

There are ecommerce solutions for dropshipping, digital sales, B2B sales, and other options made for brick-and-mortar stores that want to expand online.

Fortunately, this wide range of options means that the perfect solution for your specific situation is available. You just need to find it.

Whether you’re starting a new website from scratch or looking to switch providers, you’ll be able to find the best ecommerce platform for your website using this guide.

There are dozens, if not hundreds, of ecommerce platforms on the market today. But you should start by checking out my top picks for the best ecommerce platforms below.

The Top 13 Best Ecommerce Platforms

I’ve reviewed each ecommerce platform in greater detail below. I’ll highlight the top features, benefits, prices, and potential drawbacks for each one. I’ll also explain which platforms are best for specific types of online stores.

Wix

Price starts at $23/mo
Drag-and-drop site builder
500+ ecommerce templates
Unlimited bandwidth
Get a 14 day free trial

Wix is best known as a drag-and-drop website builder. But you can also use Wix to create an ecommerce website from scratch.

The best part about using Wix is an ecommerce platform is its simplicity. Your ecommerce site will get the same drag-and-drop benefits as a traditional Wix website. You just need to choose an ecommerce plan to accept payments online.

For those of you who are already using Wix, you can always upgrade your plan to activate the ecommerce functionality.

Your Wix store manager makes it easy to manage inventory, track orders, and communicate with your customers.

wix

Wix has more than 500 ecommerce templates for you to choose from. You can customize your storefront with collections, galleries, related products, and a customer wishlist.

You’ll also be able to set up global shipping rules from multiple carriers. As of right now, Wix does not support dropshipping. But their website says a dropshipping platform is coming soon, so I would expect that within the next year.

Unlike other ecommerce platforms, Wix doesn’t take any transaction commissions. So the only fees will come from the payment processor.

Wix offers four different ecommerce plans; all of which accept online payments:

  • Business Basic — $23 per month
  • Business Unlimited — $27 per month
  • Business VIP — $49 per month
  • Enterprise — $500 per month

All plans come with unlimited bandwidth. You’ll get extra storage at each pricing tier.

Wix is new to the ecommerce space. So the platform isn’t perfect. But they’ve definitely made improvements as of late. You’re able to do things like target abandoned shopping carts, which wasn’t always on option. So I expect more of these types of improvements in the years to come.

Shopify

Price starts at $29/mo
24/7 customer support
Drag-and-drop site builder
Used by more than one million online stores
Get a 14 day free trial

Shopify is arguably the most well-known ecommerce platform in the world. More than one million ecommerce businesses are powered by this ecommerce solution.

As an all-in-one ecommerce platform, Shopify is extremely easy to use and set up right out of the box. It’s a great option for ecommerce sites that don’t have lots of in-house technical resources.

The amazing part about using Shopify is that its so versatile. It’s used by small businesses and larger-scale operations alike. Kylie Jenner used Shopify to build her billion dollar empire selling lip kits from Kylie Cosmetics. But you could use it as a small startup as well.

Another stand out from Shopify is its award-winning 24/7 support, which you’ll have access to even before you sign up for a Shopify plan.

Shopify makes it easy for you to sell products from your online store, as well as through social media platforms, online marketplaces, and in-person with Shopify POS.

Shopify

The Shopify drag-and-drop builder is a convenient way to build a new ecommerce website from scratch. All themes are optimized for mobile devices, which is necessary to maximize your conversions.

Shopify even has its own payment processor built-in the platform. It also integrates with more than 3,200 apps in the Shopify App Store.

There are three different base plans offered by Shopify:

  • Basic Shopify — $29 per month
  • Shopify — $79 per month
  • Advanced Shopify — $299 per month

Keep in mind, these are just the base rates. Adding apps, processing payments, and other features will cost you extra.

High volume stores seeking enterprise-grade solutions can get a custom Shopify Plus quote to fit your needs.

The entry-level plan will be enough to get you started, but I’d recommend the mid-tier Shopify subscription at a minimum. It comes with better features like gift cards, professional reports, and better discounts for shipping and payment processing.

Shopify offers a 14-day free trial for all of its plans.

More QuickSprout Shopify Reviews and Guides

Squarespace

Price starts at $12/mo
Unlimited products
Sell physical & digital products
24/7 customer support
Get a 14 day free trial

Squarespace is another popular website builder. But Squarespace has a fully integrated ecommerce platform built-in to every plan except for the entry-level option.

With Squarespace, building a beautiful website is easy. The templates are modern and fully customizable. You can even install multiple templates to one website and switch between them at any time.

I’d recommend Squarespace to new ecommerce shops that are unsure of what the future holds. That’s because this platform makes it easy for you to scale or pivot the direction of your sales strategy.

squarespace

Squarespace has dozens and dozens of ecommerce benefits. Here are some of the top highlights to give you an idea of what you’re getting:

  • Unlimited products
  • Flexible product varients
  • Sell physical and digital products
  • Manage subscriptions
  • Multiple payment methods
  • Mobile-optimized checkouts
  • Gift cards
  • Abandoned cart recovery

The list goes on and on. The drawback of using Squarespace is that there isn’t an app store to add any other integrations or extensions. What you see is what you get. You’ll find that the most popular and useful apps are already built-in, but just make sure you check the full feature list if you need or want something specific.

These are the Squarespace plans and prices:

  • Personal — $12 per month
  • Business — $18 per month
  • Basic Commerce — $26 per month
  • Advanced Commerce — $40 per month

As I mentioned earlier, the Personal plan does not have ecommerce capabilities. You can sell online using the Business plan, but you’ll pay an additional 3% transaction fee to Squarespace, and won’t get all of the useful ecommerce features.

At a minimum, I’d recommend the Basic Commerce plan. There are no transaction fees, and you’ll benefit from customer accounts, checkouts on your own domain, ecommerce analytics, social media selling, POS, and other features that you’d expect for an ecommerce shop.

For gift cards, abandoned cart recovery, subscriptions, and a few other higher-level features, you’ll need to sign up for the Advanced Commerce plan.

BigCommerce

Price starts at $29.95/mo
Pricing based on annual sales
Lots of built-in native features
Multi-channel selling capabilities
Get a 15 day free trial

BigCommerce has been providing ecommerce solutions for the last decade. During that time, they’ve processed more than $17 billion in merchant sales.

Similar to Shopify, BigCommerce is a robust all-in-one ecommerce platform providing everything you need to sell online. In fact, BigCommerce actually has more native features than Shopify built-in right out of the box.

Although some of you might be a bit overwhelmed by these capabilities and features.

But for people who plan on taking advantage of these extra features, it’s nice to know that you won’t have to pay extra for functionalities.

bigcommerce

BigCommerce makes it easy for you to manage sales across multiple channels as well.

The platform has an outstanding reputation in terms of uptime, loading speed, security, and other performance metrics. They offer unique solutions for B2B stores, wholesale shops, and WordPress users.

BigCommerce has specific options for ecommerce stores in different industries as well.

Whether you’re starting a new online store from scratch, or scaling your brick-and-mortar small business into the ecommerce world, BigCommerce is a top solution for you to consider.

Here’s a quick overview of the BigCommerce plans:

  • Standard — $29.95 per month
  • Plus — $79.95 per month
  • Pro — $249.95 per month

As expected, each tier comes with added features and benefits. But what’s unique about BigCommerce’s pricing is that stores will automatically be upgraded to a new plan if they reach certain sales milestones in a year.

The 12-month sales limits are as follows:

  • Standard — Up to $50,000
  • Plus — Up to $150,000
  • Pro — Up to $400,000

So for example, if you sign up for the Standard plan, you’ll automatically be switched to the Plus plan if you eclipse $50,000 within the last 12 months.

While that shouldn’t discourage you from using them, it’s important to know this ahead of time so you aren’t surprised if your monthly rate increases.

Save 10% off Plus and Pro plans with an annual contract. You can try any BigCommerce plan free for 15 days.

3DCart

Price starts at $19/mo
Built-in SEO tools
Best for experienced users
30 day money-back guarantee
Get a 15 day free trial

3DCart has been in business for more than 20 years. With more than 22,000 merchants using the platform, it’s not nearly as popular as industry giants like Shopify or BigCommerce. However, 3DCart is a great option to consider for advanced ecommerce users.

I’d recommend 3DCart to those of you who have built online stores in the past. If you have experience in the ecommerce industry, 3DCart has capabilities that you can take advantage of.

They don’t offer a drag-and-drop builder, so you’ll need to have a basic understanding of coding and development to customize your themes and templates.

3DCart stands out as one of the best ecommerce platforms with built-in SEO tools. Here’s an overview of the pricing for its plans:

3dcart

Similar to BigCommerce, each plan has restrictions in online sales before you’re automatically upgraded to the next tier. Those limits are $50k, $100k, $500k, and $1 million, respectively, for each plan.

Other top features and benefits of 3DCart include:

  • No transaction fees
  • 24/7 customer support
  • 200+ payment gateways
  • Integrations with third-party online marketplaces
  • Unlimited bandwidth
  • Web hosting
  • Free domain for one year

One of the drawbacks of 3DCart is that the admin dashboard for managing your site isn’t that user-friendly. Lots of the themes and designs are outdated as well.

All 3DCart plans come with a 15 day free trial and are backed by a 30-day satisfaction guarantee.

WooCommerce

Free to install on WordPress sites
Easy to customize
More than 300+ extensions
Most popular ecommerce solution in the world
Try it for free

WooCommerce is a bit different than the other platforms we’ve seen so far. It’s an ecommerce plugin made for WordPress, as opposed to an all-in-one ecommerce platform.

But with nearly 80 million downloads, WooCommerce is the world’s most popular ecommerce solution. Nearly 30% of all online stores across the globe are powered by WooCommerce.

With WooCommerce, any website running on WordPress can be turned into an ecommerce store.

WooCommerce is free to download and install to your WordPress site. But it requires you to have your domain, hosting, and WordPress account already set up. Then it’s just as simple as installing any other WordPress plugin.

You can customize your store by adding 300+ extensions from the WooCommerce Extensions Store.

woocommerce

This is where you’ll integrate payment processors, subscription tools, and store management features. Lots of these extensions are free, but others are priced up to $300 per extension.

Since WooCommerce is run via WordPress, the customization and capabilities for your online store are virtually limitless. You’ll only need to add features that you plan to use, so you won’t have to worry about anything else cluttering your dashboard.

With all of this in mind, I would only recommend WooCommerce to content-based websites. Meaning the primary function of your site is not the ecommerce capabilities.

For example, if you have a WordPress blog and want to sell 10 or 20 products as a supplemental income strategy, you can install WooCommerce for its ecommerce functions.

But if you want to build a new ecommerce website from scratch and sell hundreds of different items, I’d look for another solution on our list.

OpenCart

Price starts at $0/mo
13,000+ themes and extensions
Simple interface
Open-source software
Try it for free

The OpenCart ecommerce platform provides everything you need to create and manage your online store. More than 342,000 ecommerce sites across the globe are powered by OpenCart

OpenCart is not a website builder. It’s an open-source software that you can install to add ecommerce functionalities to your existing website.

One of the reasons why I like OpenCart is because the admin dashboard makes it easy for you to manage everything using a singular and simple interface.

Another major advantage of OpenCart is its marketplace. It has more than 13,000 modules, themes, and extensions. So if you want to integrate something with your ecommerce store, there’s a good chance it’s available on the OpenCart marketplace.

opencart

The best part about OpenCart? It’s free to download and install to your website. There are never any monthly or annual fees for using this software.

However, you will have to pay to use certain extensions. But if you’re running a simple ecommerce website and don’t need many premium extensions, OpenCart is a great way to keep your costs down.

If you need help or assistance, there are more than 110,000 registered members active on the OpenCart community forum. You can browse through the 550,000+ posts to see if someone already answered your question.

For dedicated technical support directly from OpenCart, you’ll need to pay. The rate starts at $99 for a one-time fix or $99 per month for advanced ongoing support.

Ecwid

Price starts at $15/mo
Compatible with popular CMS platforms and website builders
Easy to scale
Try it for free

If you’re a WordPress user and want an alternative solution to WooCommerce, Ecwid would be my next recommendation.

It’s not nearly as popular as WooCommerce, but it still offers great benefits and specializes in ecommerce sales from multiple marketplaces.

Unlike WooCommerce, Ecwid is compatible with other platforms as well. In addition to WordPress, Ecwid can be added to:

  • Wix
  • Weebly
  • Squarespace
  • Joomla
  • Tumblr
  • Blogger
  • Adobe Muse

Basically, you can turn nearly any website into an ecommerce platform with Ecwid.

ecwid

Another great benefit of Ecwid is that they have a free forever plan, although its limited to just 10 products. You won’t be able to integrate your online store with other marketplaces for free either.

To get the most out of Ecwid, you’ll need to sign up for a premium plan.

  • Venture — $15 per month
  • Business — $35 per month
  • Unlimited — $99 per month

The Venture and Business plans are limited to 100 and 2,500 products, respectively. As the name implies, there aren’t any restrictions on the Unlimited plan.

As you’d expect, the features and benefits get better as you upgrade to each tier. So you can start off with the entry-level plan and upgrade at any time that you see fit if you outgrow your plan.

Magento

Price starts at $20,000/year
Enterprise-level solution
1,000+ themes and extensions
Drag-and-drop page builder
Get a free demo

Magento is an ecommerce platform designed for enterprise-level online stores. It’s used by global giants like Nike, HP, Jack Daniel’s, and Canon.

It has specific solutions for businesses that operate as a B2C, B2B, or both. Magento has powerful and robust ecommerce capabilities for any type of website across all industries.

Again, I’d only consider Magento if you have a huge online store. It’s not worth it if you’re a small business or ecommerce startup.

Pricing for a Magento enterprise license starts at over $20,000 per year. They do advertise more options for small business owners, but I’d stay away from those.

Magento is an industry leader in terms of mobile commerce solutions.

magento

You’ll be able to create a PWA (progressive web app) to enhance the user experience for customers shopping from their mobile devices.

Magento has an easy to use page builder with drag-and-drop capabilities. It offers content staging and previews, instant purchases, and merchandising.

You’ll also benefit from customer segmentation features that personalize the customer experience. Use Magento to sell your products through any online marketplace or sales channel.

You can customize your Magento store by choosing from 1,000+ extensions and themes.

Volusion

Price starts at $26/mo
Best for stores with large catalogs
Great customer service
30 day money back guarantee
Get a 14 day free trial

Volusion is a pioneer in the ecommerce industry. For the last 20+ years, over 180,000 websites have used this platform to sell online. More than $28 billion in sales have been processed from Volusion stores.

With Volusion, it’s easy to create your store, sell your products, and scale your business.

This platform is only intended for stores selling physical products. It’s not made to support digital downloads.

Volusion is a great choice for those of you offering lots of products. There aren’t any quantity restrictions for the products offered on your site.

volusion

Volusion offers exceptional customer service. But the level of support you get depends on your plan. For example, the entry-level plan does not come with phone support. Here’s an overview of the plans and pricing:

  • Personal — $26 per month
  • Professional — $71 per month
  • Startup — $161 per month
  • Business — $269 per month

Shipping rates are determined by your plan is well. Higher level plans get better discounts.

Similar to other ecommerce platforms we’ve seen, your plan will automatically be upgraded if you exceed certain sales milestones in a 12 month period.

Volusion does have its drawbacks. Lots of their themes seem a bit dated compared to other ecommerce platforms. Volusion also doesn’t have built-in blogging capabilities, so you’ll need to use WordPress or another CMS for that feature.

You can try Volusion free for 14 days. All plans are backed by a 30-day money-back guarantee.

J2 Store

Price starts at $8.16/mo
Joomla shopping cart extension
Supports subscriptions and memberships
30 day money back guarantee
Try it for free

I want to start off by saying that J2Store is not for everyone. It’s only made for websites that fall into a very specific category.

J2Store is a shopping cart extension for people using Joomla as a CMS. So it’s not an all-in-one ecommerce platform. You need to already have a Joomla website to use J2Store.

I like J2Store because you can get everything set up in less than 10 minutes. It’s about as easy as it gets for turning a Joomla site into an ecommerce shop.

J2Store has more than 350,000 downloads, has 60+ app integrations, and is compatible with 75+ payment gateways.

j2store

In addition to selling physical products online, J2Store also supports subscriptions, memberships, digital downloads, partial payments, and deposits. You’ll also be able to manage bookings and reservations using this Joomla shopping cart extension.

J2Store has the capability to sell products with variants that need to be configured by the customer before checkout.

You can download and install J2Store for free. But to start selling, you’ll need to upgrade to one of the two premium plans:

  • Professional — $49 per six months
  • Developer — $99 per year

The two plans are basically identical in terms of features. The biggest difference is that the developer plan supports five sites, whereas the professional plan supports unlimited sites.

Both premium plans are backed with a 30-day money-back guarantee.

If you’re using Joomla and want to start selling online. J2Store is a no-brainer. But if you’re starting a new ecommerce site from scratch, I can’t say that using Joomla as your CMS is the best option. I’d look for another choice on our list.

Salesforce Commerce Cloud

Custom pricing
Ecommerce and CRM platform
Ideal for B2B companies
Leverage AI to drive sales
Get a free trial

Salesforce is one of the best CRM platforms on the market today. But recently, they’ve expanded their services into the ecommerce space.

In 2016 Salesforce acquired Demandware, which is a cloud-based ecommerce solution. They rebranded Demandware and named it the Salesforce Commerce Cloud.

This is the best solution for those of you who want a CRM and ecommerce platform in the same package.

salesforce

The Commerce Cloud also has B2B-specific ecommerce solutions.

In addition to the CRM and ecommerce software, Salesforce stands out with the AI being used to improve the customer shopping experience. By using “Commerce Cloud Einstein” you’ll be able to leverage sales with data from customer purchase history and browsing behavior.

Salesforce will help you recommend products to users in real-time based on a wide range of factors. Ultimately, this will help you drive more conversions.

Pricing for the Salesforce Commerce Cloud is not transparent on their website. But it’s based on “gross merchandise value.” You need to contact Salesforce to request a quote.

Fortunately, you can try out the Salesforce Commerce Cloud and Salesforce CRM for free with a trial. The length and terms of the trial depend on your unique situation.

Easy Digital Downloads

Price starts at $99/year
100+ themes and extensions
Sell subscriptions & digital content
Made for WordPress
Learn more

As the name implies, Easy Digital Downloads is made for selling digital products online. This plugin is made specifically for WordPress sites. So if you’re not using WordPress, then you’ll need to look for another solution.

Easy Digital Downloads has more than 2,440,000 downloads, 100+ themes and extensions, and 180+ project contributors.

It’s the best plugin for selling digital goods from your WordPress site.

Easy Digital Downloads Plugin

EDD has a full shopping cart that allows customers to buy multiple downloads at the same time. You can add discount codes, restrict file access to authorized users, and track downloads with full data reports.

You’ll also be able to set up customer account pages.

Here’s an overview of the plans and rates for Easy Digital Downloads:

  • Personal Pass — $99 per year
  • Extended Pass — $199 per year
  • Professional Pass — $299 per year
  • All Access Pass — $499 per year

These rates are extremely affordable, especially considering the extensive capabilities offered by EDD.

If you have a WordPress blog and want to start monetizing your site by selling guides or ebooks, Easy Digital Downloads will be your best bet.

How to Find the Best Ecommerce Platform For You

With so many options to consider, you’ll need to narrow down your choices. This is the methodology that we used for making the picks on our list above.

You can use this criteria as well to make your decision easier. I’ll explain which features matter the most, which ones don’t, and break down the details of each element below.

Setup and Ease of Use

Getting started should always be the first thing to consider. If it’s difficult to get set up out of the box, it’s usually a sign that you’ll have trouble down the road as well.

You need to make sure that the platform makes it easy for you to start your store, manage your products, edit your website, and collect payments online. Ideally, all of this should be managed in a single admin dashboard or interface with minimal third-party requirements.

Type of Ecommerce Platform

All ecommerce platforms or not created equally. The type of platform you choose will depend on your current situation.

There are ecommerce website builders, plugins, and extensions. If you already have a website, you need to make sure that your solution is compatible with whatever CMS you’re using.

For example, WooCommerce is a plugin made for WordPress sites. J2Store is a shopping cart extension for Joomla. Ecwid is an extension compatible with both WordPress, Joomla, and other platforms as well.

If you already have an existing website and you just want to convert it to an online store, a plugin or an extension would be better than a website builder.

Type of Website

The type of ecommerce website you have will also determine your ecommerce platform.

How many products are you selling? Are you offering physical products, services, or digital goods? Do you need dropshipping capabilities or are you managing shipments on your own?

An existing blog website that wants to add digital downloads will not need the same solution as a full-blown ecommerce shop that needs to be built from scratch.

Features

All ecommerce stores will let you process online payments. But you need to look beyond that to see what features they offer and what features you actually need.

Is everything already built-in to the platform? Or is there a marketplace with themes, integrations, and extensions?

Some advanced plans come with things like abandoned cart recovery, customer profiles, detailed analytics, and product recommendations. But if you just have a basic site selling a few products, these features may not be important to you.

Value

The cost of your ecommerce solution will likely be based on the features offered in the plan you select. Some ecommerce platforms are free, but you’ll be charged as you add certain extensions.

Your rate might even change based on your sales. So make sure you understand how the pricing works before you make a final decision.

I always look for ecommerce platforms offering a free trial and some type of money-back guarantee. This gives you a chance to try everything out to see if you’re getting the best value.

Summary

Choosing an ecommerce platform can be challenging simply because there are so many different options at your disposal. Fortunately, you can narrow your list down based on the criteria that I’ve identified above.

There’s something for everyone on this list. Whether you’re a beginner in need of an ecommerce website builder, or an experienced developer in need of advanced software for B2B sales, you’ll be able to use this guide to find what you need.

Here’s a quick overview of the best ecommerce platforms that I’ve reviewed in this guide.

  • Wix — Best drag-and-drop ecommerce site builder with easy setup.
  • Shopify — Best for startups, beginners, and boutique ecommerce shops.
  • Squarespace — Best website builder with built-in ecommerce capabilities.
  • BigCommerce — Best ecommerce platform for small businesses.
  • 3DCart — Best for advanced ecommerce store owners with development experience.
  • WooCommerce — Best WordPress plugin for ecommerce functionality.
  • OpenCart — Best free and open-source ecommerce platform.
  • Ecwid — Free ecommerce extension compatible with multiple CMS platforms.
  • Magento — Best ecommerce solution for enterprise-level stores.
  • Volusion — Best for ecommerce stores selling lots of products.
  • J2Store — Best Joomla shopping cart extension.
  • Salesforce Commerce Cloud — Best Ecommerce platform for B2B sales.
  • Easy Digital Downloads — Best WordPress plugin for selling digital products.


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Thursday, September 5, 2019

The Best Ecommerce Platforms

Quick Sprout recommendations for ecommerce platforms are based on months of research and testing. We’ll never point you to a product or service that we don’t believe in or have first-hand experience with. Our content is reader-supported, which means if you click on one of our links to a recommended ecommerce platform, we may earn a commission.

So, you’re ready to build an online store and sell, ship, and manage your business. Awesome.

To get started, you’ll need to build your website on an ecommerce platform — that simply means the software allows you to sell stuff and accept payments. I took a look at six of the best ecommerce software options to find the one that’s easiest to set up, customizable to your liking, and the best bang for your buck.

Let’s dive in.

The 3 Best Ecommerce Platforms Compared

All of my top picks offer at least 14-day free trial periods for you to set up your site and see if you like it and it has all the features you need. (It’s industry standard, so don’t go with any that don’t have it.)

Which platform is right for your ecommerce site?

There’s almost no contest here: Shopify is likely the best platform for you.

Why I recommend Shopify to almost everyone

Shopify takes care of everything you need to run an online business, from a website to website hosting to inventory management to accepting credit card information. It also offers point-of-sale hardware (though it’s not industry best), and integrates into online marketplaces like Amazon and eBay.

It has every feature you’ll need without you even needing to knowing you need it: fast loading times, best-in-class security, great support, an all-in-one dashboard. With a little bit of customization, you’re good to go. There’s a subscription fee that starts at $29 per month, and more premium plans for $299 per month. Shopify is the ecommerce platform I recommend to just about everyone. It’s a one-stop shop with everything you’ll need to run and optimize your site already built in.

Shopify alternatives and when to use them

My other top pick is a self-hosted option. It’s not an all-in-one, out of the box thing, so there’s more setup needed on your end. There are two well-known names in this space, WooCommerce and Magento.

Between the two platforms, I like WooCommerce. The only time I recommend it over Shopify is if your site is mostly content-focused. That’s because WooCommerce is built on WordPress, the platform that nearly a third of the internet uses. While Shopify barely has a blog feature, WooCommerce has a robust content CMS, and it’s a cheaper, lighter weight software to use and maintain than Magento. For most digital businesses, Magento is more than you need in both features and price.

Shopify’s weakness is its blogging platform; exactly WordPress’ strength.

If you go the self-hosted route, you’ll need to buy your domain name and sign up for a web host.

It’s also possible to build a store on a Wix or Squarespace site, to monetize your existing site, or even build a non-store site and then convert it to a credit-card accepting store later on. This is a good option if you’re already using Wix or Squarespace and your business isn’t worth the project of transferring your store over. Wix is my pick between the two: you can build your site for free and it has a mind-reader-y AI setup process. You’ll only need to upgrade to its ecommerce subscription when you’re ready to take that first credit card transaction.

No matter which platform you pick, the best practices for running a successful ecommerce site apply.

In-Depth Ecommerce Software Reviews

Shopify

  • All-in-one ecommerce platform
  • Easy setup
  • Great for beginners and big stores alike

Shopify is one of the most recognizable out-of-the-box solutions for small business owners — by some measures, it’s the second most popular ecommerce platform in the world after WooCommerce, and continues to grow like crazy. It’s my hands-down favorite because it gives ecommerce sites that don’t have a lot of in-house technical support everything they need.

As a full-blown hosted ecommerce platform, it takes care of everything you need to run an online business, from the website to website hosting to inventory management to accepting credit card information.

Shopify’s core product comes in a few different plans for different prices, ranging from $29 per month to $299 per month. More robust functionality (and more perks, like better credit card rates, more user accounts, and advanced reporting) come with the higher price tag.

If you already have a website and are interested in adding some shoppable products and a shopping cart, I recommend skipping down to where I discuss Shopify Lite, which is $9 per month. Full-blown Shopify is probably more than you need.

Thumbnails of six Shopify ecommerce templates

Shopify makes it pretty straightforward for a small business to get up and running — like a lot of hosted ecommerce platforms, you have a 14-day free trial where you can actually build your entire store and try out the features and functionality without ever entering a credit card number.

You’ll choose the basic look and layout of your store from 10 free or 60 for-purchase themes, and customize from there. Shopify’s templates are fully customizable, and if you want to tinker even more, you have full access to the HTML and CSS of their stores, but heads-up: Shopify uses a Liquid setup, which will have a little bit of a learning curve for those who are more used to PHP.

Because it’s such a force in the industry, Shopify integrates with pretty much every other app, SaaS, and technology out there, be it live order tracking, automated up-selling bots, or finding dropship products to sell.

Shopify has its own app store a la Apple and Google with built-for-Shopify (and often built-by-Shopify) technology that you can plug and play to make your store do everything you want. It’s amazing.

Some merchants don’t love this — they find that Shopify relies so much on third-party integrations that some of its built-in technology is lacking. But I think the app marketplace is great.

Here’s what you should do to decide for yourself: Make a list of all the functionality you want for your site and see if you’re satisfied with what you get for free during your 14-day trial. If not, explore the available add-ons and plugins (there are over 2,400 in the Shopify app store) and see how much they’ll add to your bottom line. My guess is it’s not going to be much, and the ease you’ll get from Shopify will make it worth the cost.

Speaking of bottom lines: One of Shopify’s biggest standouts is that it’s built its own payment gateway, Shopify Payments. While you still can integrate with over 100 others (in fact, you’ll have to if you have customers outside of the US, the UK, Australia, Canada, Hong Kong, Ireland, Japan, New Zealand, and Singapore), Shopify Payments potentially eliminates one more integration you’d have to do to get up and running. At 2.9% + $0.30, Shopify Payments’ rates are right in line with other leading payment gateways, including PayPal, stripe, and Authorize.net, but it does tack on an extra 2% transaction fee for any payment that isn’t processed through Shopify Payments.

If there’s anything I’d call out as really not awesome about Shopify it’s this. I get that they want you to use Shopify Payments, but it’s a bit annoying that they charge extra for offering other payment options, especially because accepting multiple payment options is one of the 11 best ways to boost online sales. Check to make sure you qualify to sign up for Shopify Payments in its Terms of Service, then get out your calculators. You’re going to have to do a lot of math to see which payment gateway makes the most sense for your business no matter which ecommerce platform you choose.

Shopify buy now button for Shopify Lite

Shopify Lite comes with a “Buy Button” that can go on any site.

Outside of its core ecommerce software, Shopify offers a supercharged and highly customizable ShopifyPlus plan for high-volume merchants and enterprise businesses, and Shopify Lite, which is essentially just Shopify’s payment processing functionality. The Lite plan might be interesting to very small businesses just entering ecommerce. It acts a lot like PayPal: you can pop a Shopify Buy Button into your WordPress or Squarespace site, swipe credit cards with its app, and sell on Facebook and Facebook Messenger for $9 per month.

Shopify customer support, training, and resources

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WooCommerce

  • Best ecommerce software for blogs
  • WordPress compatible
  • Free, open-source software

WooCommerce has 64,140,184 downloads, and as such is the most popular ecommerce platform for building an online store (stats from Builtwith). It makes sense that WooCommerce powers 30% of online stores — the most of any ecommerce software — because it’s built on the system that powers 30% of all websites on the internet, WordPress.

Example of WooCommerce Storefront theme

The free Storefront template from WooCommerce.

I only recommend using WooCommerce if you hit these three use cases:

  1. Your site is content-based. Your blog is the most important element of your site; not your store.
  2. Your store has between 10 and 20 items. More and you should use Shopify, less and you should probably use Shopify Lite.
  3. You’re not investing heavily in the store element of your business — you just want to get some buy buttons up, not build an ecommerce empire.

WooCommerce is free open-source software that runs on any self-hosted WordPress.org site. You’ll need a domain name, a web host, and a theme. Then you’ll need to install Woo. (If you’re already running a WordPress site, then installing Woo is as simple as activating any other plugin. You know the drill.)

If you don’t already have a theme, WooCommerce has a free template called Storefront, which prioritizes speed, uptime, and theme/plugin simplicity. It’s the “official” theme, and it’s purposefully clean and simple. It is built and maintained by WooCommerce core developers, and promises “water-tight” integration between the theme, WooCommerce, and any extensions or plugins you add. (WooCommerce.com is running on a $39 Storefront child theme, which gives the Storefront theme a new look.) There are also plenty of templates for sale that aren’t created by WooCommerce or WordPress.

Like with anything WordPress, there are some features built into your theme, and some features you’ll need to install a plugin for. Some WooCommerce extensions are free, but many aren’t; they’re $29, $79, sometimes $199 for a one-site subscription. If you want to do more advanced or powerful things in your store, like run a recommendation engine or sell recurring subscriptions, you’ll need to pay for extensions.

If you upgrade using any of the 300+ premium extensions, you can add on bookings, repeating subscriptions, and memberships. There are hundreds of extensions in the WooCommerce official marketplace. Popular ones include Stripe, PayPal, USPS, Amazon Payments, Authorize.Net, ShipStation, and MailChimp. For example, want to add reviews to your Storefront site? There’s a $19 extension for that. Want a pricing comparison table to show the difference between your Bronze, Silver, and Gold Memberships? There’s a $19 extension and you’ll get access to a shortcode generator to copy and paste into your layout how you’d like.

At WooCommerce, the customer service team is manned by “Happiness Engineers.” These very same team behind WordPress.com, Simplenote, Jetpack, and Longreads. In fact, the first three weeks of any employee’s time are spent in customer service, and one week a year “forevermore” after that. Why? “We believe an early and ongoing connection with the people who use our products is irreplaceable.”

To get in touch with this support squad, the first stop is documentation. You’ll find extremely detailed step-by-step instructions, how tos, and ways to fix common issues like blurry images. Need more help than that? Woo also has a help desk where you can submit a ticket or start a live chat. There’s no phone, Facebook, or Twitter support.

WooCommerce courses and training videos

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Wix

  • Best ecommerce website builder
  • Drag-and-drop tool
  • Choose from 63 templates

You might know Wix as a drag-and-drop website builder, but it’s also a drag-and-drop ecommerce shop builder, too. And the process is just as simple: create an account, choose your template (there are 63 ecommerce templates to choose from), load your inventory and product pages, set up payment information, and start selling. You can even get started picking your template, designing your store, and trying out the store manager where you’ll track orders, manage inventory, and send out customer newsletters with coupon codes or sales — all for free. Signing up is a simple a logging in with your Google or Facebook account.

Thumbnails of nine Wix online store templates

Some Wix online store templates.

It’s not until you want to accept payments that you’ll need to upgrade your account to a business / ecommerce account. Wix Business plans range from $20 to $35 per month — but they’re billed in full yearly subscriptions at the time of purchase, so really you’ll be laying out $240 to $420. You’ll get 14-days to test drive the plan. That’s about on-par with Basic Shopify, which is $29 billed monthly rather than up front. If you pay upfront, Shopify knocks off 10% on annual plans and a 20% on biennial plans, bringing the monthly cost down to $26 or $23.

All of Wix’s business plans allow you to accept online payments without paying commissions, and get unlimited bandwidth (so any number of customers can visit your store). The more expensive plans grant you more storage, up to 100,000 emails a month and higher-priority support response.

With a business plan, you can take credit cards, PayPal, offline payments, and don’t have to pay any commissions to Wix. Not all businesses are the same, so neither are the Wix templates. Any Wix template can run a store, if you add the “Wix Stores” app, or you can get a head-start with a pre-made stores template. To do that, you’ll first choose your business-type.

Run a bookings-based business? You’ll start with a Wix Bookings template. Your customers will get auto-email reminders about the event. Sell sessions individually or as part of a membership plan. If you accept offline payments, it’s as simple as checking the “mark as fully paid” box on the bookings dashboard. There’s even a bookings template for restaurants.

I like that it’s super fluid to make sales and note when you’re busy: simply block off time you’re not available in your Wix schedule on the mobile app; sync your Wix Bookings with you Google calendar automatically. Customers can also book directly from their mobile phones, too — by creating a club and inviting your customers to it, they can chat you, book a service, RSVP to an event, or start a discussion from the app.

I haven’t seen anything like the Wix Music page includes a customizable music player and a way to sell your music directly from your page, without paying any commissions. Your reporting will include most-played, most-shared, most-purchased, and most-downloaded songs.

There’s also a pre-made template for ticketed events businesses. You can set the ticket price, manage the RSVP list, invite and add guests, and edit details.

From there, it’s all the drag-and-drop joy Wix is known for. You’ll want to design a “storefront” or homepage, product pages for each of the items you sell with images and product information. Want the menu in a different place, in a different font, with other elements? Drag it, change it, save it. If you’ve ever felt templates to be limiting — I can change that but only in those 3 predetermined ways?! — then you’ll love the new Wix Code. It’s a hybrid platform, with all of the ease of a drag-and-drop and the control of your own customization and scripting with a built-in database, JavaScript backend and integrated development environment. Simply turn on the Wix Code editor and you’re in. If you want more of a walk-through, check out my post on how to make a Wix website in 6 easy steps.

Wix courses and training videos

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3 Other Ecommerce Software Options to Consider

Squarespace

  • Ecommerce built into every plan
  • Beautiful templates
  • No app store or marketplace

Squarespace is best known as a website builder, but its ecommerce solution is one of the most popular in the world. In large part that’s because ecommerce functionality is built straight into nearly all of its plans: Even if you start with just a basic website, you can sell products. That grow-into-it flexibility makes it an interesting option for businesses who aren’t quite sure of their future plans.

With Squarespace, what you get is what you get. Unlike pretty much every other ecommerce platform, it doesn’t integrate with endless apps and extensions. It comes with about 70 of the most popular and most useful built in, and provides setup support, troubleshooting, and general questions for all of them.

But there’s no app store or marketplace like you see with lots of other platforms. You can install third-party customization, but those will required some sort of code injection or “Code Block” — no one-click install. It’s really important to test out the functionality of your Squarespace site during your free trial and see if you like what you’re getting. If not, another platform with more integration capabilities might be a better option.

BigCommerce

  • No abandoned cart function on standard plan
  • Sales caps on each plan

Like Shopify, BigCommerce’s core product is available at a few different functionality tiers, ranging from $30 per month to $250 per month; also like Shopify, higher tiers are more robust, including features like abandoned cart saver, product filtering, and customer loyalty programs. Unlike Shopify, though, BigCommerce has a sales cap on each of its plans. If you’re bringing in more than $50k per year, for example, you’ll no longer qualify for the Standard plan, and be automatically upgraded to Plus ($80 per month with a sales cap of $150k per year).

The biggest difference you’ll notice if you’re testing out both Shopify and BigCommerce is how many native features BigCommerce has installed right out of the box. It offers an outstanding number of technical integrations and marketing features that Shopify might only be able to provide if you buy and install a plugin or extension (for example, single-page checkout). For some, BigCommerce’s roster of pre-installed features is going to be annoying. But those who aren’t overwhelmed by the sheer options may find that they don’t need to pay extra for the functionality they want.

Magento

  • Enterprise-level software
  • Overly expensive and complex for small- and medium-sized businesses

If you’re in the market for ecommerce software you’ll see some pretty impressive claims from Magento. It’s also an open-source self-hosted software, but it’s aimed at the enterprise level. Magento boasts huge clients like Burger King, Nike, and Rosetta Stone.

For large-scale stores in need of the ability to create complex customizations without limit, Magento makes sense. (In 2016, 202 Magento customers were in the Internet Retailer Top 1000 list, compared to 12 Shopify customers — and 42 merchants in the Internet Retailer B2B Ecommerce 300.) Impressive, but if you’re starting a digital business, you’ll still likely be happier with Shopify or WooCommerce. Why’s that? Magento’s more expensive to maintain, has a steeper learning curve, and it’s not robust with content tools.

Review Recap: The Best Ecommerce Platforms

  • Shopify is the best option for just about every business.
  • WooCommerce wins if you’re website is primarily content — there’s no doubt that WordPress wins in blogging.
  • Wix is certainly monetizable if your site’s already built and you’re not interested in switching.


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